branch manager

Branch Manager

We are always keen to hear from you if you have management experience (ideally in retail) and want to make a passion for wine your job. Whether you’re working as a wine specialist or retailer – we’d love to hear from you! There’s a competitive salary (up to £25,000), bonuses, discounts and career development. As Branch Manager you’ll be maximising sales and profit by managing resources and maintaing high standards. Managing a team of sales advisors to deliver great service, we’ll look to you to develop customer loyalty and local business relationships. As well as creating a passionate and informed team you’ll use your entrepreneurial skills to build the brand image. Using initiative and commercial awareness, we’ll also depend on you to go that extra mile and delight our customers. Many of our managers host regular external tasting events for groups of customers.

Responsible for recruitment, training and performance management, you will take responsibility for ensuring all branch staff receive customer and training and encourage their careers. To customers, you’ll demonstrate expertise in selling and add value at every opportunity, increasing your own product knowledge and knowledge of market developments.

For this role you will need:

At least a year’s experience in a wine retail environment or related industry experience and a minimum of two years’ management experience in a retail environment, managing business to business relationships

Knowledge of shop operating principles, including licensing, employment and health and safety legislation, as you will be the licence holder

Ability to communicate at all levels including written and verbal and run training sessions and meetings with your store team

Experience of stock and cash control management

The ability to plan, organise and delegate effectively

Experience of managing a team including recruiting, inducting, performance management and providing ongoing support and coaching

Highly levels of customer-focus

Track record of achieving and setting sales targets and interpreting financial data